Terms & Conditions

Welcome to All terms and conditions constitute an "agreement" governing our relationship concerning the use of our website and online transactions. Therefore, you should read all the terms and conditions carefully. You should not use this Service if you do not agree to any of the terms. Your use of this site constitutes you agree to mentioned terms, and you also agree to abide by any such changes or revisions. Using this feature, you accept that this is a legally controlling agreement between you and Sparkia Tech.


The agreement" means the terms described herein, including any schedules, appendices, appendices, and Privacy Policy, and including references to this Agreement, as amended, supplemented, modified, or replaced from time to time. "The user" or "You" means and always includes you and or any person or entity using or accessing the services provided on this site. "Site" means an online platform provided by Sparkia Tech and its partner payment gateways to provide Sparkia Tech users with a place to purchase products/services listed on

Modification of Terms and conditions of Service:

Sparkia Tech may modify the Service's terms and conditions ("Terms") of the Service without prior notification to you. You can access the latest version of the terms at any given time. Therefore, you should review the Terms periodically. You should stop using the Service if you cannot accept the revised terms. However, if you continue to use the Service, you also agree to accept and abide by the revised terms. Your use of the site following any changes to the Terms of Use constitutes your acceptance of these Terms, and your Agreement is deemed destined by any such changes/revisions.

Electronic Communication:

"When you visit or send an e-mail directly or contact using query forms or provide us with your feedback, you communicate with us electronically. You consent to receive communications or correspondences from us electronically. We will communicate with you via e-mail, phone calls, or posting notices on this website. You agree that all terms and conditions agreements, notices, disclosures, and other correspondences we send you electronically satisfy any legal requirement that such correspondences be in writing."


"To avail of and use the Services, you must register with Sparkia Tech with detailed information like email-id, name, mob/Tele No."


Service charges based on the customisation request on top of the standard offering. The OneBusiness ERP application can be used for many type of businesses without modifications. However we can customise according to customer needs for INR 3500 per hour.

The charges for server setup and installation are charged differently. We will provide a quote for a specific implementation in INR after completing the agreements. The implementation can be totally remote. In addition we travel to your destination within India for an agreed rates for transport and accommodation.

Shipping Policy:

Minimum one day and a maximum of three days for Standard Delivery for Local & Regional (Excluding Holidays) Minimum five days and maximum ten days for Standard Delivery for National (Excluding Holidays).

"Non-delivery or delay in delivery due to unavoidable reasons: If delivery is not possible or delayed due to unavoidable reasons such as technical failure or user error (such as spelling or incomplete names or addresses or unavailability of the addressee), Additional charges must be made against requesting user assertion re-delivery of hardware related to the software.

Return Policy:

Cancellation and Return Policy for SPARKIA Tech Software Solutions Subscription Cancellation: Subscriptions for our SaaS (Software as a Service) model can be canceled after the completion of the subscription period. Cancellation within the specified period (e.g., month, quarter, half-yearly, or annual) is not possible. On-Premises Installation: On-premises installations cannot be canceled as the source code is installed on the customer's premises. Test Period: To enhance usability and suitability, SPARKIA Tech offers a multi-month test period before making a purchase decision. Non-Returnable Efforts: Efforts associated with implementation, data migration, and customization in both subscription and outright purchase models are non-returnable at any time. Please note the following: Subscription cancellations are not permitted within the specified periods. On-premises installations are non-cancelable due to the installed source code. SPARKIA Tech provides a multi-month test period to evaluate the software before making a purchase decision. Efforts related to implementation, data migration, and customization cannot be returned in any scenario. For any queries or clarifications regarding our cancellation and return policy, please reach out to our customer support team.


"No provision of the User Agreement will create any partnership or agency relationship between you and Sparkia Tech. You have no authority to bind SPARKIA Tech in any way.

Governing Law and Jurisdiction:

"This Agreement and the relationship between yourself and SPARKIA Tech shall be controlled by the laws of India, certainly, without regard to its conflict of laws rules. You hereby irrevocably consent to the courts located in New Delhi, India. Any dispute has exclusive jurisdiction and venue.

Force Majeure:

"SPARKIA Tech shall not be responsible for any natural calamity and any interruption or delay in your access to the Site and Services.

Waiver and Severability:

"The failure of SPARKIA Tech to exercise or enforce the right or provision of this Agreement shall not constitute or be deemed to be a waiver of such right or provision if any provisions of this Agreement are invalidated by a court of competent jurisdiction. In such an event, the parties It is agreed that the court should Endeavor to achieve the parties' intentions expressed in that clause and that the other clauses of the Agreement remain in full force and effect.